Introduction
Outline and Purpose of this Privacy Policy
At Atlas Ortho, we are committed to safeguarding the privacy and confidentiality of your personal and sensitive information. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided by users of our application. In collecting your personal information, we will comply with the Australian Privacy Principles, the Privacy Act 1988 (Cth), the Privacy Amendment (Private Sector) Act 2000 (Cth) and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth).
Scope of this Privacy Policy
This Privacy Policy applies to the personal information of students and people making enquiries about our services. Use our services, you must accept our terms of use and the terms of this Privacy Policy and in so doing you consent to our collecting your personal information, including any sensitive information which it includes, for these purposes and related purposes.
Under the Privacy Act 1988 (Cth):
Personal information is defined as information or an opinion, whether true or not and whether recorded in a material form or not, about an identified individual, or an individual who is identifiable.
Sensitive information is defined as information or an opinion about an individual’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, or criminal record that is also personal information.
Use of Information
We collect and retain personal information, including your name, contact details, job role, educational qualifications, and career aspirations, in electronic formats. This may also include information that personally identifies you. Additionally, your information is utilized to facilitate meeting management, ensure the timely verification of credentials, and send important notifications related to your account or activities within the application. The collection and use of this data are crucial for the app's functionality and to ensure compliance with relevant regulatory requirements.
We use your information for various purposes, including:
• Providing and improving the App, creating new features, and enhancing the user experience.
• Processing and managing user accounts, including verifying your identity and approving your registration.
• Facilitating the scheduling and management of hospital visits, including sending notifications and reminders.
• Verifying and maintaining records of your credentials, ensuring compliance with relevant regulations.
• Communicating with you about the App, including sending notifications, alerts, and updates.
• Protecting the security and integrity of the App and our users.
• Complying with applicable laws and regulations, such as data protection laws (e.g., GDPR, HIPAA).
Collection of Information
When you register or use the App, we may collect information such as your name, email address, phone number, job title, company name, and other relevant contact details. We may also collect and store sensitive information such as proof of identity (e.g., driver's license, passport),Police Checks, Vaccination Certificates, professional details (medical certifications) and insurance information. Additionally, we may collect information about how you use the App, such as your IP address, browser type, operating system, and the pages you visit. We may also share information between our related entities, depending on which of our related entities you initially dealt with and what services you obtain.
Consent
We require you to specifically consent to any collection, use or disclosure of your personal information. This is done by accepting our Terms of Use and Privacy Policy online or in person. Your consent may also be implied through your conduct with us.
Cookies
The Atlas Ortho App may use cookies to enhance user experience, such as remembering login credentials and preferences. Cookies also allow us to analyze usage patterns and offer tailored services. You can disable cookies through your browser settings; however, some features of the App may not function properly without them.
Up-to-date Personal Information
Maintaining the accuracy, completeness, and currency of personal information is essential. Users are encouraged to regularly review and update their details through the profile management features, such as modifying contact information or uploading renewed credentials. In case of any inaccuracies or outdated records, prompt notification to the support team is requested to facilitate necessary corrections. Accurate information is vital for seamless functionality, including credential verification, meeting scheduling, and compliance with regulatory requirements.
Disclosure of Personal Information
Personal information is not shared with third parties except when necessary to:
• Facilitate interactions with hospital facilities, credential verifications, and meeting scheduling.
• Comply with applicable regulatory requirements, including data protection and healthcare regulations.
• Enhance the App’s functionality through trusted third-party service providers.
Additionally, disclosure of personal information may occur as required by law or in response to legal requests.
Security of Information
Robust security measures are implemented to protect personal information from unauthorized access, misuse, and disclosure. These measures include encryption, secure servers, and multi-factor authentication. While all reasonable steps are taken to safeguard data, no system can be entirely secure. Users are encouraged to take appropriate precautions to protect their accounts.
Right to Access
Records You have the right to request access to the personal information that we hold about you. Requests for access should be submitted through the contact information provided below. Protect your privacy, we may require verification of your identity before releasing any personal information.
Enquiries, Request for Access, and Complaints
If you have any inquiries, wish to request access to your records, or have any complaintsregarding how your personal or sensitive information is overseen, pleasecontact us at:
Name: Gautham Chellappa.
Email: gchellappa@fortigrid.com
Phone: +61 434 342 148·